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Forums / Purchased domain disappeared

Purchased domain disappeared

  • Unknown's avatar
    soulsrchr95 · Member · May 24, 2021 at 11:57 pm
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    I purchased a domain and its not showing up and is trying to get me to create a whole new site. Its not showing the domain when I go to try and edit and create

  • Unknown's avatar
    staff-mckluskey · Staff · May 25, 2021 at 6:13 am
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    Hi there!

    There are no sites under your account soulsrchr95. What is the domain you purchased?
    If you registered it with WordPress.com, you are probably logged in to an incorrect account. Log out and log back in using the same email address the receipt for the purchase was sent to.

    If you don’t remember the credentials, check out this page and fill out the Account Recovery form to regain access to the account:

    https://wordpress.com/support/account-recovery/.

  • The topic ‘Purchased domain disappeared’ is closed to new replies.

Tags

  • Account Recovery
  • wpcomhelp

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 5 years
  • Latest reply from soulsrchr95

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