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Forums / Purchased domain not on account

Purchased domain not on account

  • Unknown's avatar
    mikehuggins11 · Member · Jul 8, 2023 at 1:51 am
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    I have a registered domain with a recent charge from 6/26 for $96.00 linked to my email. http://Www.stocksdaily.org I was unable to find my login information for this domain.
    is there a way to get a refund or have this account activated so I can manage this domain that I have seemed to have paid for?

  • Unknown's avatar
    mikehuggins11 · Member · Jul 8, 2023 at 1:55 am
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    Email I received

    Domain Name: stocksdaily.org

    Registrant/Administrative/Technical Contact

    Nameservers:NS1.EMAILVERIFICATION.INFO, NS2.EMAILVERIFICATION.INFO

    Registration Date: 2022-07-26 20:36:10 

    Expiration Date: 2023-07-26 20:36:10

  • Unknown's avatar
    mikehuggins11 · Member · Jul 8, 2023 at 1:56 am
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    Email: (email visible only to moderators and staff)

  • Unknown's avatar
    fstat · Staff · Jul 8, 2023 at 10:29 am
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    Hi there,

    I understand that you’re having trouble accessing a WordPress.com account through which you’ve registered a domain. I’m here to assist you and make this as easy as possible for you.

    To manage your domain, you’ll need to regain access to this other account. Don’t worry, though – we have a straightforward process for situations just like yours. Here’s how to get started:

    1. Look for the Transaction ID associated with the domain purchase from your credit card statement. This ID is unique to your purchase and helps us verify your account ownership. If you’re unsure where to find it, please follow our guide on how to locate it: https://wordpress.com/support/billing-history/#on-your-credit-card-statement
    2. Once you have your Transaction ID, please send it to us using our account recovery form: https://wordpress.com/wp-login.php?action=recovery

    As soon as we verify the ownership of your account with the Transaction ID, we’ll send you detailed instructions on how to regain access to your account.

    We understand that this process might feel a bit overwhelming, but we’re here every step of the way. Feel free to reply here if you have any questions or encounter any issues.

  • The topic ‘Purchased domain not on account’ is closed to new replies.

Tags

  • account
  • Domain
  • payment
  • refund

About this topic

  • In: Support
  • 2 participants
  • 3 replies
  • Last activity 3 years
  • Latest reply from mikehuggins11

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