Purchased domain not showing in account after chargeback

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  girlstuft · Member · Jan 30, 2026 at 6:31 pm

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  • Domain: romantiqmoments.com
  • Site: ecstatic-girlstuft.wordpress.com
  • Purchased domain January 6, 2026 ($14.35)
  • Chargeback refund processed January 26, 2026 ($14.35)
  • Domain no longer appears in Upgrades → Domains
  • Need help determining current domain status and restoring access

  Question: What happened to my domain after the chargeback, and how can I get it back?

  The blog I need help with is: (visible only to logged in users)

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  robertghetau · Staff · Jan 31, 2026 at 6:35 am

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  Hi there,
  
  I can confirm the domain romantiqmoments.com is no longer available due to the chargeback, which was processed in your favor.

  With this in mind, if you’d like to restore the domain, we’ll reach out to you with the next steps via email.

  Best,

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  girlstuft · Member · Feb 5, 2026 at 6:36 pm

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  Hi Robert,

  Thank you for getting back to me. I would like to restore the domain. Can you please help me with it?

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  desnum · Staff · Feb 5, 2026 at 7:04 pm

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  Hi there,

  We sent you information to pay for the domain again, since it was previously refunded. But we haven’t received your payment yet. Please check your email again and let us know when the payment has been made so we can work on restoring the domain.

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  girlstuft · Member · Feb 6, 2026 at 5:39 am

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  Hi there,

  I didn’t receive any email though. Can you please resend and confirm the email address you sent to?

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  robertghetau · Staff · Feb 6, 2026 at 7:06 am

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  Hi there,
  
  I can confirm the email was sent again, but I won’t be able to share the email here, as it’s not public data. It’ll be the one associated with your account, girlstuft.

  Best,