Purchased domain not showing in my account – please help

• 

  lasoenyenta · Member · Jul 22, 2025 at 7:20 pm

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  Hi,

  I recently purchased the domain icsieenwondertje.blog through WordPress.com, but I cannot see or connect it to my account.

  When I try to add it manually, I get the message:

  “This is not a valid domain – are you sure you meant icsieenwondertje.blog?”

  I’m sure the payment went through, but the domain is not showing under my Domains section. Maybe it got linked to a different WordPress account by mistake?

  Could someone please check:

  • If the domain was successfully registered
  • If it is connected to the correct account
  • And how I can gain access to manage it?

  I can provide a payment confirmation if needed.

  Thanks in advance for your help!

• 

  adusman402 · Member · Jul 22, 2025 at 8:32 pm

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  Hi there,

  The domain is connected to another account. We’re unable to handle this on the forums as it involves account-sensitive details.

  We’ve reached out to you via email.

  Please reply to that email for further assistance.