Purchased no ads, but still have ads appearing on blog

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  mlbenedict3 · Member · Sep 14, 2013 at 7:57 pm

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  Advertisements are still appearing on my blog, even though I paid $30 not to have them. Please advise.

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Sep 15, 2013 at 9:01 pm

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  I am not seeing any ads appear on your site. If you are still seeing them, they may be coming from a malware infection on your computer. If you can send me a screenshot of what you are seeing, I may be able to tell you if that is the case.

  Here are some screenshot instructions if you are not familiar with the process:

  Take a Screenshot

  I find http://snag.gy/ to be very useful for sharing screenshots. You can also upload the screenshot to your blog’s media library and I will be able to see it there.

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  mlbenedict3 · Member · Sep 16, 2013 at 5:11 pm

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  I uploaded the screenshot into my media library.

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  staff-ozmodiar · Staff · Sep 16, 2013 at 7:21 pm

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  Sadly, that is malware. It is called “solid savings”. If you google “solid savings removal”, you should be able to find a fix for it.

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  mlbenedict3 · Member · Sep 17, 2013 at 5:18 pm

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  Thanks so much for your help. I was able to remove the annoying ads and all is well!

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  staff-ozmodiar · Staff · Sep 17, 2013 at 8:22 pm

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  Great to hear!

  Let me know if there is anything else I can do for you. Otherwise, thanks for using WordPress.