Purchased premium account using misspelled email

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  sarahe386c5375d · Member · Mar 28, 2025 at 6:49 am

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  Hi, I accidentally purchased a premium account using a misspelled email. My email should be (email visible only to moderators and staff) but it was purchased using (email visible only to moderators and staff). Now, I cannot access the email to log in because that email do not exist. Can someone help me on this?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-naz06 · Staff · Mar 28, 2025 at 7:27 am

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  Hi @sarahe386c5375d! 😊

  We’d be happy to help you further! I’ve just sent you an email—when you get a chance, please reply there so we can proceed further.