Purchased premium domain but it wont load

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  autismodysseys · Member · May 4, 2015 at 9:27 pm

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  I purchased a premium upgrade from autismodysseys.wordpress.com to autismodysseys.com. It won’t pull up the page (server could not be found). I have spent hours trying to figure out what the problem is but I need help! I have screenshots of DNS and other things I tried.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · May 4, 2015 at 9:29 pm

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  It looks like the domain autismodysseys.com has not been registered. You can register and associate it with your blog from your domain management screen. https://autismodysseys.wordpress.com/wp-admin/paid-upgrades.php?page=domains

  All that changes when you are domain mapping is the URL and nothing else. The content stays exactly where it is. What domain mapping does its create a seamless transfer between the underlying .wordpress.com blog URLs to the domain URLs no matter where they are on the internet. Visitors who click the underlying .wordpress.com blog URLs will be seamlessly redirected to the exact same content under the domain URLs.

  Please read Domains: Important Notes Before Upgrading http://en.support.wordpress.com/domains/

  In order to map to a domain one must have an underlying .wordpress.com subdomain blog to map from, and the domain name you desire must be available for purchase, or you must already own the domain URL.

  See here if you do not own a domain http://en.support.wordpress.com/domains/
  https://en.support.wordpress.com/domains/register-domain/

  After you do the primary blog set up it can take between 24 – 72 hours for domain name propagation to take place throughout the internet. You can view the DNS changes here > http://www.whatsmydns.net/ What’s important during that stage is to be patient.

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  autismodysseys · Member · May 4, 2015 at 9:52 pm

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  I tried that and it says “the domain name you have entered is already mapped to a wordpress.com blog”
  ?

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  timethief · Member · May 4, 2015 at 9:54 pm

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  I’m sorry I was unable to help you resolve this. I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  thatrobyn · Member · May 4, 2015 at 11:14 pm

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  Hi there!

  Because of the mapping of autismodysseys.com which already exists on your site, the system isn’t allowing you to register/map the domain.

  I removed the mapping for autismodysseys.com from your site. Now, you can register autismodysseys.com here:
  https://autismodysseys.wordpress.com/wp-admin/paid-upgrades.php?page=domains

  Click Register A New Domain Name, and follow the instructions given.

  Your Premium upgrade will allow you to register that domain name without additional cost.

  I hope this helps! If you have any other concerns, drop me a note. Thanks much!

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  autismodysseys · Member · May 4, 2015 at 11:34 pm

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  Thank you! It is now linked!

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  thatrobyn · Member · May 4, 2015 at 11:43 pm

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  Fabulous! Glad I could help out :)