purchased theme

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  ladynicolehughes · Member · Sep 11, 2014 at 12:07 pm

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  I purchased a theme ‘photolia’ it shows in the dashboard as purchased. But when I go to use it,it won’t let me and says click to purchase. Could you please activate the theme on my site please (peaceful rainbow) ? Thanks

  The blog I need help with is: (visible only to logged in users)

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  thatrobyn · Member · Sep 11, 2014 at 9:34 pm

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  Hello there.

  It appears as if you purchased Photolia for your self-deleted site, platoandsocrates.wordpress.com. Since you deleted the site before you transferred the theme, you no longer have the tools to move it on your own. If you’d like, I can cancel Photolia from platoandsocrates.wordpress.com and give you a store credit so you can add it to your preferred site. Once you give me permission, I can do this for you asap!

  Looking forward to hearing from you. Thanks very much.

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  ladynicolehughes · Member · Sep 11, 2014 at 9:38 pm

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  Hi, yes that would be awfully kind of you. Thanks for your help. Kindest Regards, Adam

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  thatrobyn · Member · Sep 11, 2014 at 10:35 pm

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  Hey Adam!

  No problem at all. I’ve disconnected the Premium theme from your deleted site. You can now use that credit to add Photolia to peacefulrainbow.wordpress.com.

  Hope this helps! All the best to you :)