Purchased Theme under a new account by error:

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  cathrynfarley · Member · Jun 6, 2013 at 9:41 pm

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  Purchased a new blog under a new user by error. Need a refund or need the blog transferable to an existing blog account.

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  helper-heroponriki · Member · Jun 7, 2013 at 8:14 pm

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  Hi there!

  If you purchased the theme under the wrong user account, you are able to request a refund under Store -> My Upgrades within 30 days of purchase. Then you can buy it again under the correct account.

  Please note it may take a week for the credit to be reflected in your bank statement.

  Let me know if you have any questions!