Purchased Value Bundle
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I purchased the Value Bundle (Pro Bundle), was charged on my credit card, and have a receipt/invoice that was sent to my email address from WordPress. However, I cannot access the tools that I purchased and every time I log into my account, WordPress tries to get me to purchase the bundle that I already paid for. I need someone from customer support to contact me. Otherwise I will refute this charge and take my business to another web/blog host.
The blog I need help with is: (visible only to logged in users)
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You must be logged in under the exact same username account that registered any blog and purchased any upgrades for it to access it.
Clicking this link should display all your blogs registered under the same username, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden
If you do not see the blog here http://en.support.wordpress.com/my-blogs/ then
follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibilityIf you have lost your log-in information you can visit https://en.wordpress.com/wp-login.php?action=lostpassword
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Which blog are you having trouble with – the one linked to your name or the one you posted in the thread above?
http://twogrooveslowgolf.com/ – linked to your name and has upgrade
http://twogrooveslow.wordpress.com/ – the blog you ask for help with that does not have an upgrade associated with it
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PS:
Primary Blog is Set
twogrooveslowgolf.com is set as the primary domain for twogrooveslowgolf.wordpress.com and will appear in the address bar when you visit the site.
This is your log-in for the mapped blog: https://twogrooveslowgolf.wordpress.com/wp-login.php
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Then I cannot seem to access the value bundle with this username: http://twogrooveslowgolf.com/
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You ALWAYS work on a mapped domain name at the base WordPress.COM URL
i.e. /twogrooveslowgolf.wordpress.com for your twogrooveslowgolf.com/ blog
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Can someone point me in the right direction so that I can log into or access the admin panel for the URL I purchased through WordPress: http://twogrooveslowgolf.com/
and not log into or navigate from:
http://twogrooveslow.wordpress.com/The only blog that shows up when I log in is: http://twogrooveslow.wordpress.com/
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auxclass, that makes sense and thats the impression that I was under. So how do I access the admin panel so that I can customize my url http://www.twogrooveslowgolf.com?
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