purchases

• 

  jmichalak3 · Member · Jul 30, 2025 at 3:20 am

  • Copy link
  • Add topic to favorites

  I paid $48 for a personal plan and it charged me but I cannot even see the charge here. I am not happy with my purchase. I would like refunded!

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  kaichicha · Member · Jul 30, 2025 at 3:48 am

  • Copy link

  Hi @jmichalak3,

  I’ve checked your blog site and the account you’re contacting us from, but I wasn’t able to find an active Personal plan or any paid subscriptions associated with it.

  To help us look into this further, please email us at help@wordpress.com and include the transaction ID of the purchase. If you’re requesting a refund, we’ll be happy to assist you.

  For security reasons, please contact us directly by email and avoid posting any account or billing information in the public forums.

  Thank you!