Purchases and Upgrading issue

• 

  zidane050h · Member · Jul 22, 2020 at 12:57 am

  • Copy link
  • Add topic to favorites

  Hi there, Hope you are doing well.
  I have made my first purchase of premium plan today, then after while I decided to upgrade it to business plan. but I get this error “Purchases are currently disabled”. can you help me with this please !

  The blog I need help with is: (visible only to logged in users)

• 

  staff-mckluskey · Staff · Jul 22, 2020 at 7:46 am

  • Copy link

  Hi there!

  Please reach out directly to our Billing Team from the notice on your dashboard. I’m afraid that we can’t help with this here over the forums.

  You can also try accessing the Live Chat directly via https://wordpress.com/help/contact.