Purchases are currently disabled.

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  pupkupo · Member · Dec 22, 2023 at 3:03 pm

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  Hello Support,

  I’m trying to upgrade my WordPress account and sing up as I would like to build one with more feathers.

  I keep on getting a “Purchases are currently disabled. Please contact us to re-enable purchases.”

  Can you please look into this issue?

  Thanks again,
  Jack.

  The blog I need help with is: (visible only to logged in users)

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  aleone89 · Staff · Dec 27, 2023 at 4:16 pm

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  Hello Jack!

  We’re unable to help with these sorts of issues via the public forums, but it looks like you’re in communication via email, so hopefully, this would lead to a resolve.

  I hope this helps!

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  pupkupo · Member · Dec 27, 2023 at 7:02 pm

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  hello aleine89,

  I haven’t received any emails from support and or find a way to request to speak with someone.

  Can you please provide me a link or email I can reach out to?

  Thanks.

  Jack

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  aisajib · Member · Dec 28, 2023 at 10:08 am

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  Hi there!

  You can send an email to billingsupport@wordpress.com from the email address used on your WordPress.com account.

  Thanks!