Purchases are currently disabled

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  englishbykmethod · Member · Oct 25, 2020 at 8:30 am

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  Purchases are currently disabled. Please contact us to re-enable purchases.

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  justjennifer · Member · Oct 25, 2020 at 9:11 am

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  Hi there, while I’ve flagged this thread for Staff attention, did you use the link in your dashboard to contact the billing team directly? That is the most expedient way to resolve this. If you did contact them directly, please be patient for their reply.

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  englishbykmethod · Member · Oct 25, 2020 at 10:56 am

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  Thank you for your help.

  Yes I have notified to billing to the following link.. assuming this is the staff link because it does not show whether it is staff or non-staff. here is the link

  [redacted by mod]

  Awaiting resolution.

  Regards,

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  justjennifer · Member · Oct 25, 2020 at 1:02 pm

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  Yes, that is the link for the billing team. Thanks for letting us know. Please be patient now for them to reply.

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  staff-ozmodiar · Staff · Oct 26, 2020 at 2:00 pm

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  Hello,

  Can you please try your purchase again? You shouldn’t have any trouble now. Please let us know if you are successful.

  Our apologies for any inconvenience.

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  englishbykmethod · Member · Oct 27, 2020 at 12:53 pm

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  Thanks, WordPress response should be much faster, but thanks again its done now.
  Regards,