Purchases are currently disabled.

• 

  chukwumaoyudo · Member · Jan 29, 2022 at 2:34 pm

  • Copy link
  • Add topic to favorites

  I keep getting error images when I try to pay for my websites business plan.(Purchases are currently disabled. Please contact us to re-enable purchases.)

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  staff-totoro · Staff · Jan 30, 2022 at 7:21 pm

  • Copy link

  Hi there,

  Apologies but we are not able to help with transaction issues as this is the forum for free sites without upgrades. However, I see that you have an open ticket (created automatically) with our Billing Support team regarding this issue. They will follow up with you directly via email as soon as they know more.

  Thanks for your patience!

• 

  chukwumaoyudo · Member · Jan 31, 2022 at 4:31 pm

  • Copy link

  They did not follow up!

• 

  staff-totoro · Staff · Jan 31, 2022 at 5:47 pm

  • Copy link

  Our payments team does not work over the weekend, but they are back at their desks today, and will reply to you as soon as they are able. Thanks!