Purchases are currently disabled.

  • Unknown's avatar
    ancientcaller · Member ·

    Hello there,
    I am trying to purchase the Business plan including domain but getting error while buying.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    ssingh2005sb · Member ·

    Hello!

    Thanks for your patience! Wait for the staff to respond. I’m adding a “mod look” for quick responses.

    Thank You!

  • staff-doublebassd · Staff ·

    Hi there,

    I checked your account, and your ability to purchase upgrades has indeed been disabled, and you should’ve received a notification in your dashboard regarding this. We cannot assist you in the forums but click on the notification in your dashboard to reach our payments staff.

    Our Billing Support team handles inquiries about this. You can contact them for assistance using the link in your dashboard: “Purchases are currently disabled. Please contact us to re-enable purchases.” You can also send an email directly to billingsupport@wordpress.com as well.

    Thanks!

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