Purchases are currently disabled

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  maruofalrefai · Member · Jul 5, 2023 at 6:08 pm

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  me and my friend are trying to make a website , and when my friend in turkey opened it there and tried to pay on my visa it disabled our access to payment and said purchases are disbaled and to contact you , maybe its becuase we opened it in another country , please assist us to continue with our purchase

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-totoro · Staff · Jul 5, 2023 at 9:27 pm

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  Apologies but we are not able to help with transaction issues here in our public forums since it requires sharing info that is bested handled in private.

  However, I see that our Billing Support team has addressed the issue since you posted this, and you were successfully able to upgrade to the Business Plan. Please let us know if you have any more questions.