Purchases are currently disabled

  • Unknown's avatar
    vazasilk · Member ·

    Why would this happen and how can I make a payment? I need to buy a plan now.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    I see that the purchases were enabled, and you have upgraded to the WordPress.com eCommerce plan.

    Feel free to tell us more about the site you’re building. We’d love to help you with personalized suggestions once we know more about the site. I understand you’re building an e-commerce store. What kind of products will you be selling?

  • Unknown's avatar
    markbirdsill · Member ·

    I have the same issue now.

  • staff-95percentghost · Staff ·

    Hi @markbirdsill! Our Billing Support team handles inquiries about this. You can reach out to them for assistance with this using the link in your dashboard that says: “Purchases are currently disabled. Please contact us to re-enable purchases.”

    You can also send an email directly to billingsupport (at) wordpress (dot) com if you prefer that.

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