Purchases are currently disabled

• 

  brian08202 · Member · Sep 1, 2023 at 1:18 pm

  • Copy link
  • Add topic to favorites

  Hi, I was attempting to purchase several domains and recieved the message that my purchases are disabled and to contact support. Do I need to verify anything on my account to re-enable purchases?

  Thanks,

  -Brian

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  supernovia · Staff · Sep 1, 2023 at 4:58 pm

  • Copy link

  Hi @brian08202! Our forums community can’t help with this, but if you see that message, its support link should send your request to our payments team so they can take a look. Looks like you have reached out there, so they should be able to review your case soon. Cheers!