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  xtpowers · Member · Oct 24, 2023 at 2:17 am

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  Hello,

  Thank you very much for your last quick response. I followed the instructions you provided and contacted your Billing Support team on October 18th. I also sent an email to billingsupport@wordpress.com detailing my issue and the response I expect. It has been five days now, and I have not received any reply, except for the promotional emails you keep sending. I don’t quite understand why the response time of such an excellent American technology company is akin to that of an Indian government office. I just want to know why this issue occurred and how to reinstate purchases.

  Best regards.

  The blog I need help with is: (visible only to logged in users)

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  xtpowers · Member · Oct 28, 2023 at 12:20 am

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  OK, it’s 4 days since I posted my question, and 10 days since I sent Email, is any body here?

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  aisajib · Member · Oct 28, 2023 at 1:20 pm

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  Hi there!

  We are unable to help with this in the forums. However, I pinged the relevant team to review your account. They will review and get back to you via email with more information.

  Thanks!