Purchases are currently disabled. Please contact us to re-enable purchases.

  • Unknown's avatar
    lhm961119 · Member ·

    When I try to upgrade my plan, I get a pop-up that blocks the transaction, can I get to the limit? Thanks!

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there and sorry for the delay!

    Regarding your inquiry, our dedicated Billing Support team is the best resource to help you out. You can easily reach them by clicking on the link in your dashboard that says: “Purchases are currently disabled. Please contact us to re-enable purchases.”

    If you prefer, you can also send an email directly to billingsupport@wordpress.com. They will be more than happy to assist you with any billing-related concerns.

    Please keep in mind that we are unable to provide assistance for this matter through the public support forums.

    I hope this information is helpful! Let me know if there’s anything else I can do for you.

  • The topic ‘Purchases are currently disabled. Please contact us to re-enable purchases.’ is closed to new replies.