Purchases are currently disabled. Please contact us to re-enable purchases.

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  blogcornucopia1 · Member · Jun 23, 2022 at 8:02 am

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  Hi, I’ve been trying to upgrade my plan but the transactions were repeatedly declined.
  This error message is displayed: “Currently purchases are disabled. Contact us to re-enable them.” This has been happening since two days with two different cards.

  How can I contact WP to get rid of this and make the upgrade?

  Thanks in advance.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  kokkieh · Staff · Jun 23, 2022 at 9:28 am

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  Hi there,

  Did you see my reply to the thread you submitted yesterday at https://wordpress.com/forums/topic/unable-to-make-a-payment-3/?

  We can’t help with blocked purchases in the forums. Please click on the contact link in the notice in your dashboard to contact our billing support team directly for help with this.