Purchases are currently disabled. Please contact us to re-enable purchases.

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  cryptobion1 · Member · Jan 27, 2023 at 7:06 am

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  want to upgrade my Jetpack plan and it says

  Purchases are currently disabled. Please contact us to re-enable purchases.

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  staff-doublebassd · Staff · Feb 1, 2023 at 4:09 pm

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  Hi there,

  I checked your account, and your ability to purchase upgrades has indeed been disabled, and you should’ve received a notification in your dashboard regarding this. We cannot assist you in the forums but click on the notification in your dashboard to reach our payments staff.

  Our Billing Support team handles inquiries about this. You can contact them for assistance using the link in your dashboard: “Purchases are currently disabled. Please contact us to re-enable purchases.” You can also send an email directly to billingsupport@wordpress.com as well.

  Thanks!