Purchases are disabled

  • Unknown's avatar
    omiahmed · Member ·

    Hi there, I’m trying to buy a social package for JetPack but it’s showing an error message. Would appreciate a help here.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-95percentghost · Staff ·

    Hi there,

    Our Billing Support team handles inquiries about this; we’re unable to do so via the WordPress.com forums. You can usually reach out to the Billing Support folks for assistance with this using the link in your dashboard that says: “Purchases are currently disabled. Please contact us to re-enable purchases.”

    You can also send an email directly to billingsupport (at) wordpress (dot) com if you prefer that!

  • The topic ‘Purchases are disabled’ is closed to new replies.