Purchases aren’t available

  • Unknown's avatar
    vitaliimelnykov · Member ·

    When i’m trying to buy plan subscription – it’s telling me ‘Purchases are currently disabled. Please contact us to re-enable purchases.’

    So i’m writing to you because of the ‘Please contact us’ part. What I have to do that I could enable purchases?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    We are unable to help with disabled purchases in the forums.

    I see that our billing team has already emailed you regarding this. Please reply to the email if you have more questions. If you can’t find the email we sent, you can write to billingsupport@wordpress.com.

    Regards

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