Purchases currently disabled

  • Unknown's avatar
    richardpercivalwriter · Member ·

    I’m trying to buy a site but I keep getting an error message.
    When I went in a chat, the guy just said I have an open ticket with the billing support team and they’re working to review it, and follow up with me, over there.

    So do I just sit and wait to be contacted further? What am I doing here?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    Apologies but we are not able to help with transaction issues as this is the forum for free sites without upgrades.

    However, I see that you have an open ticket (created automatically) with our Billing Support team regarding this issue. They will follow up with you directly via email (in your inbox) as soon as they know more.

    Thanks for your patience!

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