Purchases currently disabled, Please contact us to re-enable purchases

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  chifinity · Member · Oct 2, 2021 at 6:36 pm

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  I have been trying to make purchase for days more and i keep getting error message: Purchases currently disabled, Please contact us to re-enable purchases.

  i sent a mail to contact and they said: “Thanks for reaching out. We reserve the right to limit purchases on WordPress.com sites”

  pls i need this solved

  how do i do it.

  i would appreciate responses.

  thanks

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Oct 3, 2021 at 6:48 am

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  Hi there, you should see a notification in your site’s dashboard to contact the WordPress.com billing team. You can reach out to them for assistance using the link in your dashboard that says: “Purchases are currently disabled. Please contact us to re-enable purchases.”

  They’ll assist you with this issue as we aren’t able to assist with billing issues here in our community forums. Cheers.

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  aisajib · Member · Oct 3, 2021 at 7:34 am

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  Hi there!

  We aren’t able to help with this in the forums. But I see that you’ve sent us a message from your WordPress.com dashboard.

  Our team will review your account and get back to you via email. Please wait for the email and reply there if you have more questions.

  Regards