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  muyuspa2018 · Member · Aug 9, 2023 at 1:05 pm

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  I sent a request to your team in the mailbox, but the reply was to provide free functions, but I need to set up a website, and some parts of the website need to be upgraded before it can be used. Can you help me complete the upgrade of my account? I am ready to pay, but Can’t complete the purchase, please!

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  staff-totoro · Staff · Aug 9, 2023 at 10:32 pm

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  Hi there,

  Apologies but we are not able to help with transaction issues here in our public forums since it requires sharing info that is bested handled in private.

  However, I see that you have an open ticket (created automatically) with our Billing Support team regarding this issue. They will follow up with you directly via email as soon as they know more.

  Thanks for your patience!