Purchases currently disabled, Please contact us to re-enable purchases

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  hicretkuyumculuk · Member · Mar 13, 2021 at 6:40 pm

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  Has anyone run into this issue? I had used 2 different cards that didn’t go through so I used my personal debit card that I knew for sure should go though. When I went to purchase, it said payments had been disabled and to contact to re-enable. Of course, there is no way to speak to a live person so I have to submit a ticket and after waiting 30 minutes while researching what else I could do,

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  staff-blorbo · Staff · Mar 13, 2021 at 7:39 pm

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  I see that you have an open ticket with our Billing Support team. They’ll review your account and follow up with you there.