Purchases disabled, anybody help?

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  ebauche5 · Member · Mar 17, 2021 at 11:07 am

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  Im trying to upgrade my plan using credit cards and somehow the transactions are declined and purchases disbabled.

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  austinsangs · Member · Mar 17, 2021 at 11:24 am

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  Hi there,

  You’ll need to contact the Terms of Service team here:

  Suspended Content and Sites

  As a policy, please refrain from discussing Terms of Service issues in the public forums.

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  staff-mckluskey · Staff · Mar 17, 2021 at 2:13 pm

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  Hi @linhcullen, it looks like this has been already solved but if you need more information, please reply to the email our team sent you.

  
  @austinsangs, blocked purchases are not the same as a suspended account. If you see a post about blocked purchases, it’s best if you add the modlook tag so the staff can handle it. Thanks!