# Purchases Disabled Error Message: AXLZNE

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  nyers4transparentgoverment6793 · Member · Jun 19, 2021 at 4:03 pm

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  Hi,

  My I’m receiving Purchases Disabled Error Message: AXLZNE. I’ve put in 5 request for assistance with CS and nothing. Please help!!

  The site I need help with is nyers4tg.wordpress.com.

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  nyers4transparentgoverment6793 · Member · Jun 19, 2021 at 4:03 pm

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  how long does it take to get a response??

  The site I need help with is [visible only to staff] (email visible only to moderators and staff).

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  themagicrobot · Member · Jun 19, 2021 at 4:52 pm

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  This is a support forum not live chat and to get a quick response usually depends on the poster providing sufficient details to get an accurate reply here either from a volunteer or a member of staff. As this is a new account you created what is the URL of your site and what are the issues you are facing? Note assistance is only possible if your site is hosted here at WordPress.com.

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  nyers4transparentgoverment6793 · Member · Jun 19, 2021 at 5:53 pm

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  #modlook #modlook #modlook modlook modlook modlook

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  supernovia · Staff · Jun 20, 2021 at 8:19 pm

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  Our forums staff can’t help with this, but I see that you have an open ticket with our Billing Support team. They’ll review your account and follow up with you there, usually within about a business day. I’ll see if I can find your other threads and consolidate them into this one, too.