purchases disabled for first time user

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  info7c451f3c2ca · Member · Jan 31, 2024 at 4:34 pm

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  I’ve been trying to buy the starter package since many days but its says purchase disabled. I’ve written the customer support, as well as the billing team but haven’t gotten any response in days.
  Could someone assist me with this issue?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Jan 31, 2024 at 6:41 pm

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  Hi there,
  
  I see that your purchasing privileges were blocked, but our billing team lifted the block from your account. So you should now be good to make a purchase again. Please let us know if you continue to have any issues.
  
  Thank you!