Purchases disabled on my account

• 

  socialchristianhen · Member · Dec 6, 2022 at 5:21 am

  • Copy link
  • Add topic to favorites

  When I try to buy an annual plan it says my purchases are disabled, any reason why?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

• 

  socialchristianhen · Member · Dec 6, 2022 at 5:28 am

  • Copy link

  It specifically says:
  
  Purchases are currently disabled. Please contact us to re-enable purchases.

• 

  poojashetty18 · Staff · Dec 6, 2022 at 5:39 am

  • Copy link

  Hi there,

  Our Payments team has already reached out to you directly via email.