purchases disabled – please enable

  • Unknown's avatar
    fbgenics94 · Member ·

    Purchases are currently disabled. Please contact us to re-enable purchases.

    while paying, receiving this error, kindly enable purchase

  • Unknown's avatar
    austinsangs · Member ·

    Hi @fbgenics94,

    Please reach out to the Billing Support team at the link below:

    Contact

    If you have already opened a ticket with the Billing Support team, they’ll review your account and follow up with you directly via email once they have had a chance to take a closer look at this issue.

    Thanks for your patience!

  • kokkieh · Staff ·

    Hi there,

    Please be patient while waiting for a reply from our billing support team to the ticket you’ve already opened with them.

    We do not help with blocked purchases in the forums, so I’m closing this thread.


    @austinsangs    ,

    The link you gave above will not put anyone in touch with our billing support team, but will take them to the regular support contact form that will land any free user right back here in the forums.

    Please leave blocked purchase threads for staff to handle, as there is nothing you can do to help with these kinds of threads.

  • The topic ‘purchases disabled – please enable’ is closed to new replies.