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Forums / Purchasing a package

Purchasing a package

  • Unknown's avatar
    stegi1923 · Member · Sep 30, 2015 at 7:25 pm
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    I try to purchase a package.

    I press the $99 package and I get another page which tells me

    You are almost done

    But nothing happens after that.

    How can I purchase a blog package?

    Evangelos

  • Unknown's avatar
    timethief · Member · Sep 30, 2015 at 7:29 pm
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    You have to register a wordpress.COM blog first before you can purchase any upgrades for it. You you done that yet?

  • Unknown's avatar
    stegi1923 · Member · Sep 30, 2015 at 7:32 pm
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    How I register a new a blog?

  • Unknown's avatar
    timethief · Member · Sep 30, 2015 at 7:32 pm
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    You can register as many blogs as you want to under the same username account and associated email address.
    https://en.wordpress.com/signup/

    Premium bundle details are here http://store.wordpress.com/plans/premium/
    Business bundle details are here http://store.wordpress.com/plans/business/

    Note that each upgrade bundle applies to a single blog only and is for a single year only when it is due to be renewed. There are no discounts based on non-profit status or any discriminatory factors and invoices or purchase orders are not accepted. See here for payment methods https://en.support.wordpress.com/payment/

    We all pay in full for every upgrade at the time of purchase. Make sure you read the comparison very closely do you know exactly what the restrictions and limitations on WordPress.COM blogging are: http://en.support.wordpress.com/com-vs-org/

    Read Important Notes Before Upgrading http://en.support.wordpress.com/domains/#important-notes-before-upgrading

  • Unknown's avatar
    timethief · Member · Sep 30, 2015 at 7:35 pm
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    How I register a new a blog?

    Have you tried to register a new site at https://signup.wordpress.com/signup/?

  • Unknown's avatar
    stegi1923 · Member · Sep 30, 2015 at 7:40 pm
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    I try to register.

    I press Upgrade Premium now

    And nothing happens

  • Unknown's avatar
    timethief · Member · Sep 30, 2015 at 7:42 pm
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    You have to register an underlying .wordpress.COM URL first. Please do that now. https://signup.wordpress.com/signup/

    I typed modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  • Unknown's avatar
    stegi1923 · Member · Sep 30, 2015 at 8:57 pm
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    For the last 12 hours I try to purchase the 99 plan without success.

    Can you help?

    There are two options. I am a dummy or your system is inefficient

  • Unknown's avatar
    timethief · Member · Sep 30, 2015 at 8:59 pm
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    I already told you this thread is tagged for Staff and when they work their way forward to it they will assist you. All you need to do is register a .wordpress.COM blog URL here https://signup.wordpress.com/signup/ to apply an upgrade to. Please be patient while waiting.

  • Unknown's avatar
    stegi1923 · Member · Sep 30, 2015 at 9:13 pm
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    What do you mean to be patient.

    I am patient since this morning.

    I am calling from Greece and it is over midnight .

    I go to the link you give me.
    I press BUY NOW
    and nothing happens.

    Is your system overloaded?
    Is my iPad unable to connect?

  • Unknown's avatar
    timethief · Member · Sep 30, 2015 at 9:20 pm
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    There are many threads tagged for Staff and some were tagged before this one. I would be sure I am subscribed to this thread and then I would go to bed knowing Staff will email.

  • Unknown's avatar
    supernovia · Staff · Oct 1, 2015 at 1:04 am
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    Hi @stegi1923, is it getting stuck when trying to add a domain? We’ve seen a few cases of this and I’m wondering if that is the issue.

    If you’d like, can you go ahead and add the site using the free plan, then (after the site is created) try again to purchase Premium for that site? If it still does not work, we’ll add it from our end.

  • Unknown's avatar
    stegi1923 · Member · Oct 1, 2015 at 3:00 pm
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    On Thursday, October 1, 2015, WordPress.com Support Forums wrote:

    supernovia replied to a forum topic that you subscribe to

    in response to the topic “Purchasing a package”:

    Hi @stegi1923, is it getting stuck when trying to add a domain? We've seen a few cases of this and I'm wondering if that is the issue.

    If you'd like, can you go ahead and add the site using the free plan, then (after the site is created) try again to purchase Premium for that site? If it still does not work, we'll add it from our end.

    Reply View forum topic

    Want less email? Unsubscribe from this topic

    Thanks for flying with WordPress.com

  • Unknown's avatar
    stegi1923 · Member · Oct 1, 2015 at 3:00 pm
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    Ok it worked. It does not accepted my money but it gave me access to the free one.

    Looks that you don't care to make money but how about my time?

    I spent 24 hours work to get into a system which apparently has a bug.

    Very poor marketing my guys.

    Thanks any way

    Evangelos Rigos

  • Unknown's avatar
    supernovia · Staff · Oct 1, 2015 at 10:04 pm
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    I understand. If you’d like to help us sort it out, will you let us know what domain you tried to register? This does seem to be a bug, a very recent one at that, which (to complicated matters) is only affecting a few people. We’d like to get to the bottom of it.

  • Unknown's avatar
    stegi1923 · Member · Oct 1, 2015 at 10:13 pm
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    Thanks for listening at the end.

    I tried to register

    Mikrasiatiki-Stegi-Korinthou

    I apologize if I used harsh language but I got very frustrated.

    I am an old timer with computers and spending 24 hours to register drove me nut.

    I am also the owner of professors-PhDs.com and I have a good understanding of worldpress.

    Evangelos

    Evangelos

  • Unknown's avatar
    supernovia · Staff · Oct 2, 2015 at 3:31 pm
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    Thanks Evangelos, I’m starting to suspect the hyphens. But it does only seem to happen if you’re creating the site and the domain at the same time, so you should be able to add the name now if you’d like. We’ll keep working on a fix. Cheers!

  • The topic ‘Purchasing a package’ is closed to new replies.

Tags

  • register a blog
  • signup

About this topic

  • In: Support
  • 3 participants
  • 16 replies
  • Last activity 10 years
  • Latest reply from stegi1923

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