Purchasing Custom Design

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  kaseydamato · Member · Jun 23, 2011 at 12:46 am

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  I recently started my blog and am trying to purchase the custom design upgrade so I can change some of the fonts on my pages. When I click on “purchase” and enter all of my info, it tells me that the transaction cannot be processed. I can’t figure out why, but it won’t let me purchase the custom design upgrade. I am purchasing using a credit card, but I don’t understand why it won’t go through. Any suggestions?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jun 23, 2011 at 12:50 am

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  This is the result of clicking your username:
  santamonicaskin.wordpress.com is no longer available.
  The authors have deleted this blog.

  I suggest that you contact Staff directly with the details including identifying the blog in question. http://en.support.wordpress.com/contact/

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  sl1k · Member · Jun 23, 2011 at 1:04 am

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  Hi there & welcome!

  Is this the blog url → http://kaseydrapeaudamatopac.wordpress.com/ you’re referring to ?

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  kaseydamato · Member · Jun 23, 2011 at 1:06 am

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  yes, that is the blog url

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  sl1k · Member · Jun 23, 2011 at 2:51 am

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  I re-read time-thief’s reply and have to agree you will need to submit a support ticket via the link time thief provided for you…

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  kaseydamato · Member · Jun 23, 2011 at 2:58 am

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  OK. Thanks for your help. It seems odd to me because I deleted that blog, and started the new one, but I’ll give it a try.

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  kaseydamato · Member · Jun 23, 2011 at 3:05 am

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  I’m having a hard time with the Contact Support page. When I type in the description of my problem, nothing happens, and I get the “error on page” notice on the bottom left of the page. Is there any other way to email someone in support?

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  sl1k · Member · Jun 23, 2011 at 3:28 am

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  Here is their direct email address → support@wordpress.com

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  jefbway · Member · Jun 30, 2011 at 5:59 pm

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  I have a question: will purchasing Custom Design Upgrade for fonts allow me to have different fonts for different posts, or will I be limited to using one font and one font only for all posts? Thanks.

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  airodyssey · Member · Jul 1, 2011 at 1:26 am

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  @jefbway: To my knowledge, he Custom Design Upgrade changes fonts to certain titles/text bodies but for the whole blog. Here’s how you can use different fonts for different posts (Custom Design not required):
  http://en.support.wordpress.com/editors/font-size-color/