Pure & Simple 3.2.0 – Mobile Menu not working

  • Unknown's avatar
    jodiwinter1982 · Member ·

    Hi, I have noticed today that our mobile and tablet menu isn’t working properly. It only shows the last 2 menu options and we can’t scroll through to find the others. I have looked at the customise screen and this is showing scroll bars, but they don’t move when I try to edit. I have googled ways around this and have found mention of moving to a legacy version of Enable jquery Migrate, but can’t see where to do this (and don’t know if it will work). I have currently disable the plugin altogether, but that hasn’t helped either. It’s a real problem as people won’t be able to navigate our site at all.

    Thanks for your help

  • Unknown's avatar
    therefoiam · Member ·

    Hello there,

    Could you please confirm your site URL?

    Please note that these forums are for sites hosted on WordPress.com only. If your site is using the open-source WordPress.org software you need to seek help at these forums:

  • Unknown's avatar
    jodiwinter1982 · Member ·

    Hi, I think we’re a wordpress.org site, but the url is:

    http://www.wildmindsnature.co.uk

    I have been directed to installing a legacy version on Jquery migrate plugin, but can’t see how to do this. I appreciate that this may not be something you can help with, but I would be really grateful if you could point me in the right direction.

    Thanks

  • aleone89 · Staff ·

    Hello there,

    It looks like http://www.wildmindsnature.co.uk is a self-hosted WordPress site, which is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/

    You would need to reach out to your theme/plugin developers or the hosting provider for further assistance.

    I hope this helps.

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