PWs 3rd party log in
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Hi. I have a professional site jansonmancheski.com. But my log in PWs are pre-saved, [redacted by staff] (maybe?) I don’t want to change these pwds as they auto log in. But I’m trying to get design help for my site, and when I give them these pwd, they cannot log in. Any way to help me with this?
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Hi there!
I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
If you lost your password or you tried resetting your password and failed, please read the Codex article “Resetting Your Password” to learn how to reset your password:
https://wordpress.org/support/article/resetting-your-password/http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.
I have already redacted your post but I would also strongly recommend changing your passwords as these are public forums and anyone could have seen it.
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