QT movie in Videopress only displays as thumbnail

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    anummabrooke · Member ·

    I I have a *.mov file (QuickTime movie) uploaded to my media library. When I try to play it, the audio plays properly, but the picture only shows the pre-selected thumbnail: the visual element of the movie does not play.

    I do have the Videopress update. The movie plays properly on my computer using the QuickTime Player or iTunes. The movie is approximately 27 minutes in length, and the file is about 23.7 MB.

    I have tried to view it using Firefox (Mac) and Safari (Mac).

    Let me know if more info would help. Thanks,
    Brooke

    The blog I need help with is: (visible only to logged in users)

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