Query re account name

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  aotea57 · Member · Mar 19, 2020 at 10:22 pm

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  I am still trying to find out why I cannot log into my account aotea57. The account name is apparently not being recognised when I am asking for a new password at my email address (email visible only to moderators and staff). My account settings are showing correctly.

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  staff-mckluskey · Staff · Mar 20, 2020 at 8:47 am

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  Hi there!

  You are logged into the account aotea57 right now so I’m not sure what do you mean. Could you give us some more details? What is the exact link where you’re trying to change the password?