question

• 

  lovegelove · Member · Jan 19, 2019 at 2:19 am

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  Hi.
  I have a website.

  http://www.kotokotokoto.com

  But My site suddenly stopped working for some reason from August 2018.
  I’d like to open this site again.
  What should I do?
  I already paid ‘Ocin’ from envanto market again.
  Because It was expired.
  please let me know.
  How to reset my site.
  Thank you.

  Akiko

• 

  gemmacevans · Member · Jan 21, 2019 at 11:24 am

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  Hi Akiko,

  kotokotokoto.com uses WordPress.org software (rather than WordPress.com) and is hosted by GMO-Z:

  WordPress.com vs. WordPress.org

  We can only help with WordPress.com sites here so I recommend contacting your host if you need to restore a backup, or post to the WordPress.org support forums for advice:

  https://wordpress.org/support/forums

  Best of luck!