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  oscarabaunza2 · Member · May 20, 2023 at 12:40 pm

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  Hello, I am new to wordpress

  I have been using it for a couple of days and for some reason everytime I try to click and do a new task I get an error ( themes, plugins, saving changes) I already cleaned the cache and cookies even use different browser and computers. still no luck

  I have also tried contacting customer support and no luck with them

  any advice?

  Thanks

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · May 21, 2023 at 9:08 pm

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  Hi there, can you tell us more about the error message you are getting? Do you see a specific message with text you can copy and paste? What is the URL of the page you are seeing this message on so we can take a closer look and see if we get the same message.

  We would like to try and retrace your steps and see if we have the same issue so we can take a closer look, thanks!

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  staff-totoro · Staff · May 21, 2023 at 9:09 pm

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  I forgot to mention that this is the support forum for our free sites, but the Business Yearly Plan upgrade on your site includes priority live chat support that you can access 24 hours a day.

  With this in mind, you are can also reach us here, and we can take a closer look at your issue in real time. No need to wait for a reply in the forums: https://wordpress.com/help/contact

  Thanks!