question about being billed for this account

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  xpressnature1 · Member · Mar 14, 2019 at 7:04 am

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  I was not aware that I was being billed for this account…and I don’t see any reference to being billed in my account settings or purchases. I don’t even know ‘how’ it is being billed. Please inform me of what is going on, as I don’t even use this account anymore, and would rather not have it if it is costing me what you say I’ve been billed. Thank you, Vicki

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  arvindsinghu · Member · Mar 14, 2019 at 11:08 am

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  Hi @xpressnature1,

  Log in to your WordPress.com account and go to https://wordpress.com/me/purchases to cancel what you no longer want.

  You can also find refund policy here:

  Refund a Purchase

  
  if you still face any issue let us know :)

  I am adding a modlook tag for staff intervention.
  They are the one who can provide you with an exact solution.

  Thanks !!!

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  fstat · Staff · Mar 14, 2019 at 1:48 pm

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  Hi there,

  Please use the following link to validate that charge and contact our Billings team directly:

  Why was I charged?