Question about domain
-
Hi there! I just cancelled my wordpress.com premium service but I would like to use the domain I registered for wordpress.org. Is there a way I could get help with retrieving it?
-
It looks like you’ve canceled the domain name, meaning you no longer own it.
Please let us know which of these options works best for you:
Wait: You can wait about five days for the domain to be released. So long as no one else buys it before you do, you can purchase it again with another provider.
Repurchase the Domain: We can send an invoice and restore the domain. You’ll be able to point it to a new host as soon as it’s restored, then transfer the registration after 60 days.
Repurchase a Plan: To host your site here after all, buy a plan, skip the domain option, then update us here.
-
Thanks for getting back to me so quickly. I think I’ll go ahead and repurchase the domain.
-
No problem, I have sent you an email with the payment link. Once you’ve paid, please let us know here and we’ll restore the domain. Thanks!
-
-
Thanks! I have restored your domain to your account again. You can manage your domain by visiting this link: https://wordpress.com/domains/manage/juliaodonovan.com/edit/juliaodonovancom.wordpress.com
-
Thank you so much! I appreciate the help while I navigate through these novice learning curves. Once I use WordPress.org to set up a site on a new host, will I then be able to redirect visitors from juliaodonovancom.wordpress.com to juliaodonovan.com?
-
To clarify, you wish to use juliaodonovan.com as the web address for your self-hosted (or WordPress.org) site on another host, yes?
If so, what you can do is ask your new host what “name server” settings they recommend for connecting a domain you already own with another company (us) and if you give us these settings we can make sure to add it to your domain so it connects to the site on your new host.
-
Excellent, I’ll do some shopping around first and then I will come back here with the details on my new host. Thank you once again!
-
Yes I will be using juliaodonovan.com. And Excellent, I will do some shopping around for a host site and then I will come back here with the details on that. Thank you once again!
-
You bet. When you’re ready, here’s how to update the name servers:
Please bear in mind too, when you host with us you get hosting, maintenance, support, and security services for WordPress, as well as built in SSL.
If you buy hosting with another provider, you still need to take care of maintenance, support, SSL, etc. There’s a fantastic community forum at https://wordpress.org/support/forums/, but there is no paid support for the free WordPress.org code unless you hire someone directly, or choose a host that includes that.
Hoping that helps!
-
I think I’ve correctly pointed my domain to the new nameserver with the help of that link. I appreciate all of the support!
- The topic ‘Question about domain’ is closed to new replies.
WordPress.com Forums 