Question about Domain

• 

  tcw0720 · Member · Sep 27, 2021 at 4:48 pm

  • Copy link
  • Add topic to favorites

  We recently purchased a domain however its still showing wpcomstaging

  Site: https://tenatch.wpcomstaging.com.
  WP.com: Yes
  Correct account: Yes

• 

  helper-heroponriki · Member · Sep 27, 2021 at 6:09 pm

  • Copy link

  Hi there!

  While you purchased the domain, you never set it to be your primary domain – meaning the domain visitors will see when going to your site.

  To choose your site’s primary domain, go to Upgrades → Domains. You’ll see which domain is currently labeled as primary.

  To change the primary domain, click the ellipses (three dots) next to the domain you want to make primary, and click Make primary domain.

  Let us know if you have trouble!

• 

  tcw0720 · Member · Sep 27, 2021 at 9:34 pm

  • Copy link

  When I click on the ellipses, there is no option to make it the primary domain. Waht I see includes edit settings, name servers, contact information, transfer domain, security.

• 

  staff-blorbo · Staff · Sep 27, 2021 at 10:23 pm

  • Copy link

  You’ll need to be logged in under the WordPress.com account which owns the domain, not the one you’re currently logged in under.

  If you do not recall the password for the correct account, we have some options for you at https://wordpress.com/support/account-recovery/