Question about restore

  • Unknown's avatar
    shred998 · Member ·

    Hello, my WordPress site got deleted, and I am attempting to restore it. It was backed up in a SQL file. I first installed the latest version of WordPress in my root directory. Then, I made a new database (with a new name) and imported the SQL backup into it. However, when I browse to the site, I am able to open it with my email and password, but there is no content there. Looking at the SQL file, all of the content appears to be there.

    I read the WordPress help site on “restore”, but I am afraid to touch it after all this work getting to where I am now. I read somewhere in the “restore” section that I was supposed to install WordPress AFTER the database was made. I’m afraid to do that for fear I might mess something else up.

    If I could be pointed in the right direction, I would appreciate it.

    Thank you.

  • Unknown's avatar
    ratneshsonar · Member ·

    Hi @shred998

    It looks like that your site is using the self-hosted version of WordPress.

    We’re only able to provide support for WordPress websites that are hosted by us.

    This forum is only for the websites hosted on WordPress.com

    There is a difference between WordPress.com and Self-Hosted WordPress (WordPress.ORG), you can read this article:

    https://en.support.wordpress.com/com-vs-org/

    For a self-hosted version of WordPress you need to seek help at the WordPress.org forums: https://wordpress.org/support/

    Best,
    Ratnesh

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