Question about Word Ads in Widgets.

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  lolimamoritai · Member · Sep 30, 2020 at 4:19 am

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  Nice to meet you, WordPress Staff.
  I have a question.

  In the last few days (from Sep 26th), my WordPress WordAds didn’t get any payments. It was like I got banned.
  https://imoutosite.com/

  May I ask you to check for me?

  I can think of 2 reasons:

  1, I spam too many Word Ads on my Widget.
  If it’s really so please tell me the acceptable number of Word Ads Widget.

  2, Word Ads doesn’t accept Word Ads Widget.
  If it’s really so please tell me, I will delete all Word Ads Widget.
  I will use only available options for Word Ads from WordPress.com.

  Thank you very much and sorry for the trouble.

  The blog I need help with is: (visible only to logged in users)

• 

  kokkieh · Staff · Sep 30, 2020 at 5:48 am

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  Hi there,

  This isn’t anything you did. Our system appears to not be pulling in the earnings data correctly for a number of sites on WordAds.

  Our WordAds team are working on this. We’ll let you know once it is fixed.

  Aside, also note that your plan gives you access to both live chat and direct email support. You can reach those at any time by clicking the Help icon that appears bottom-right on all the My Sites pages, or else via the direct link at https://wordpress.com/help/contact

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  lolimamoritai · Member · Sep 30, 2020 at 9:52 am

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  I see. Thank you very much and sorry for the trouble.
  I’m glad that I’m not banned.
  Have a good day, Sir.

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  kokkieh · Staff · Oct 1, 2020 at 5:05 am

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  We’ve fixed the issue on our end, so you should see your earnings data for the past week now.

  Please let us know if you still see any problems :)