Question mark when sending WC mails to customers

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  lisavandeutekom · Member · Nov 25, 2021 at 1:37 pm

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  When I send the automatic woocommerce emails to my customers with gmail there is a customer mark on the spot where normally just initials or your logo show up. How to fix this?

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  amirudra789 · Member · Nov 25, 2021 at 1:39 pm

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  Hello there!

  It looks like you are using the woocommerce plugin. Could you please reach out the support from the woocommerce plugin here:
  https://wordpress.org/support/plugin/woocommerce

  Also If you have a WordPress.com Business Plan, you can open a ticket while logged into your account: https://woocommerce.com/my-account/create-a-ticket/

  Regards:

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  kokkieh · Staff · Nov 26, 2021 at 4:45 am

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  @amirudra789,

  Please don’t refer WordPress.com Business Plan customers to the support contact form on WooCommerce.com. That contact form is for people who have bought paid add-ons from WooCommerce.com.

  The only valid support link for anyone with a site hosted on WordPress.com is https://wordpress.com/help/contact