Questions about if we can still access old site

  • Unknown's avatar
    downhomeflowers · Member ·

    Hi there
    We recently hired a company called BloomNation to take over our site. We are unhappy with their services and are trying to get out of a contract with them. We went to our wp-admin today and none of our old site or pages or anything is there… if we are successful in getting our site back, will we be able to access the old website? Please let us know, thank you!!
    ~ Dylan O’Brien, owner at Down Home Flowers

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hey there Dylan, we can often help with sites that have been hosted with us, but this one hasn’t been.

    Can you get in touch with your host, or previous host, to see if they can help?

    Going forward, these forums are for the sites hosted here on our servers. If you use other hosting, there is another forum for the free WordPress software. You can find that here:
    https://wordpress.org/support/forums/

    And if you’d like more info about the difference between the WordPress software and the services by WordPress.com, we have more info here. Let us know if you have any questions about our services!

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