Questions about theamaragirls.org

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  theamaragirlsneigborhood · Member · Jul 12, 2023 at 7:51 pm

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  I really need help I seen charting back en th alone

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  jmills39 · Staff · Jul 12, 2023 at 8:09 pm

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  Hello there,

  Would you be able to share some more details about how we can help? Did you want to add the Premium Plan to have more color options for your site?

  We look forward to hearing from you. Have a nice day!

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  theamaragirlsneigborhood · Member · Jul 12, 2023 at 8:17 pm

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  No my site currently in use I was told is hosted at whosi by one of your staff on chart and I decided to pay for business and move it here under my new domain which I was told is for WordPress called theamaragirls.org. However on my screen it’s my old account the amaragirlsneighood that seems to pop up and the amaragirls.org has an error of pending transfer on it.

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  theamaragirlsneigborhood · Member · Jul 12, 2023 at 8:19 pm

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  I have shared more details, can we go live chat.

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  jmills39 · Staff · Jul 12, 2023 at 8:59 pm

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  Hello,

  If you would prefer live chat, you can click the “contact support” button from this link:
  https://wordpress.com/help/

  Here are the instructions to finish transferring your domain to WordPress.com:
  https://wordpress.com/support/domains/incoming-domain-transfer/#checking-your-transfer-status-and-failed-transfers

  Have a nice day!

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  theamaragirlsneigborhood · Member · Jul 12, 2023 at 9:12 pm

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  Is there an email or any other way to reach support I am here 3 hrs no solution found just so frustrating

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  theamaragirlsneigborhood · Member · Jul 12, 2023 at 9:14 pm

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  hello any boast for live chart

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  aisajib · Member · Jul 13, 2023 at 6:47 am

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  Hi there!

  The WordPress.com Business plan gives you access to live chat and priority email support, but you need to be logged into the same WordPress.com account where you purchased the Business plan. You’re logged into @theamaragirlsneigborhood, a different WordPress.com account that doesn’t have any subscriptions. That’s why you are unable to access live chat support with this account.

  If you need help logging into the correct account, please follow these steps:

  1. Locate the transaction ID for your payment to WordPress.com. Here’s how to get the transaction ID on your credit card statement.
  2. Send the transaction ID to our account recovery team using the account recovery form here.
  3. Wait for our account recovery team to email you with instructions to log into the correct account.

  Since you’re posting from a different account, we are not able to help you with the subscriptions on the other account. So please follow the steps above to get in touch with out account recovery team.